Новое правило устанавливает право авиакомпаний в одностороннем порядке изменять условия договора перевозки пассажира или отказаться от его исполнения, а также порядок и сроки возврата денег за билеты при угрозе или возникновении чрезвычайных ситуаций, если это повлекло ограничение международного или внутреннего авиасообщения. Вернуть деньги пассажир может только в том случае, если он не воспользуется ваучером в течение трёх лет. Для чартерных рейсов эти правила не действуют
Зачастую авиакомпании не могут вернуть сразу все средства, без утраты финансовой устойчивости
Узаконить право авиакомпаний на выдачу ваучеров ранее предложила Ассоциация эксплуатантов воздушного транспорта и Международная ассоциация воздушного транспорта (IATA).
Меры приняты в связи с пандемией коронавирусной инфекции COVID-19
Документ: Постановление Правительства Российской Федерации от 06.07.2020 № 991 «Об утверждении Положения об особенностях исполнения договора воздушной перевозки пассажира, в том числе о праве перевозчика в одностороннем порядке изменить условия такого договора или отказаться от его исполнения, а также о порядке и сроках возврата уплаченной за воздушную перевозку провозной платы при угрозе возникновения и (или) возникновении отдельных чрезвычайных ситуаций, введении режима повышенной готовности или чрезвычайной ситуации на всей территории Российской Федерации либо на ее части»
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